Running the installation program

Follow these steps to install Ricoh ProcessDirector Plug-in for Adobe Acrobat using the plug-in installer file that is copied to the primary computer during installation of the PDF Document Support feature.

The installer file that comes with the PDF Document Support feature is placed here:

  • On Windows: C:\aiw\aiw1\share\Ricoh-ProcessDirector-Plug-in-for-AdobeAcrobat-Setup.exe.
  • On Linux or AIX: /aiw/aiw1/share/Ricoh-ProcessDirector-Plug-in-for-AdobeAcrobat-Setup.exe.

Follow the appropriate steps depending on the type of system where the PDF Document Support feature is installed:

  1. On a Linux or AIX primary computer:
    1. Log in to the primary computer as the Ricoh ProcessDirector system user (aiw1 is the default), or with a user ID that is a member of the Ricoh ProcessDirector system group (aiwgrp1 is the default).
    2. Navigate to the plug-in installer file: /aiw/aiw1/share/Ricoh-ProcessDirector-Plug-in-for-AdobeAcrobat-Setup.exe.
  2. On a Windows primary computer:
    1. Log in as an administrator. Close all open applications that could be using Adobe Acrobat Professional, Distiller, or Reader. Many Web browsers use Adobe Acrobat Reader, so make sure to close all Web browsers.
    2. Navigate to the plug-in installer file: C:\aiw\aiw1\share\Ricoh-ProcessDirector-Plug-in-for-AdobeAcrobat-Setup.exe.
  3. Copy the plug-in installer file to a location on the client Windows computer.
  4. On the client Windows computer: log in as an administrator, navigate to the location of the installer file, and double-click it.
  5. Optional: For setup information including hardware and software requirements, click Setup Guide.
    Adobe Acrobat must be closed during the installation process. Print these instructions if you want to view them during installation.
  6. Follow the prompts to complete the installation.
  7. Depending on your current configuration, the installer might ask to update some Microsoft libraries.
  8. Verify the installation by opening a PDF file using Adobe Acrobat. The Acrobat menu bar should include the Ricoh menu.

Before you start using the plug-in to enhance PDF files, open Adobe Acrobat and click Ricoh → Help. Review the topics about preferences, loading document properties, and adding the plug-in icon to the Acrobat quick launch bar. These topics describe how to tailor the plug-in to your environment.

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