Archiving traces to the hard drive

  1. Traces affect both printers when you are printing in duplex mode. In dual simplex mode, all trace actions apply only to that printer.


Do this procedure to archive traces to the hard drive.

  1. Select Maintenance -> Traces on the Main touch panel.
  2. Select Save Traces... after the error occurs. Select OK.
  3. Select Archive and select OK.
  4. Enter a description of the circumstances of the trace and select OK. This saves the trace information to an archive file system on the hard drive for use by your service representative.