Clearing a forms jam in a postprocessing device

When a paper jam occurs in a postprocessing device that causes the device to go to a Not Ready condition, the Intervention window appears. This causes a number of pages to be reprinted. The distance from the printer to the farthest postprocessing device attached to the printer determines the number of pages reprinted.

If a paper jam occurs in the postprocessing device and causes a Not Ready condition, error code D204 displays in the Intervention window.


Do this procedure to clear a forms jam in a postprocessing device.

  1. Remove the jammed paper from the postprocessing device.
  2. If you want to reprint pages, select OK.
  3. Select OK on the Intervention window.
  4. Select Start on the Main touch panel.
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