Clearing a forms jam between Printer 1 and Printer 2

A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed. A large supply of forms may be present on the floor at the output of Printer 1.


Do this procedure to clear a forms jam between Printer 1 and Printer 2.

  1. Do not flush any forms out of either printer.
  2. Manually pull the forms through the buffer/flipper unit under Printer 2 and up into forms input area of Printer 2.
  3. Begin the "Align Forms" procedure (Forms -> Align Forms). If necessary, select the appropriate paper advance (feed page) key on the Align Forms panel or on the printer operator panel, to feed enough forms to splice (at the Printer 2 splicing table) the forms from the buffer/flipper unit to the forms remaining in the Printer 2 path.
  4. Make sure all interventions have been cleared. As necessary, follow the recovery instructions to clear any active interventions.
  5. Complete the "Align Forms" procedure.
  6. Select Start on the printer operator panel or on the Main touch panel.
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